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Terms & Conditions

CrosswindsCanadaThe website is owned and operated by Crosswinds Canada business registration number in United Kingdom: CH- 5340990 . All names, brands, trademarks and logos on the website are the companies and partners. All names, brands, trademarks and logos are protected by copyright and can only be used with permission from Crosswinds Canada

The content of the website such as text, graphics, icons, images, videos, audio files and software are the property of Crosswinds Canada or their associated companies and partners. Downloading content from the website is only allowed for personal, non-commercial use, provided you keep the copyright intact. You may not copy, republish or distribute content from the website for public or commercial purposes or otherwise use the copyrighted content without permission from Crosswinds Canada or their associated companies and partners, as the case may be.

Crosswinds Canada makes no warranties regarding the accuracy of the information on the website. However, you are always welcome to contact us, if you find incorrect information on the website. Crosswinds Canada is entitled to change the content of the website at any time without preceding notice..If the website links to a third party website, Crosswinds Canada makes no warranties for the content of the third party website. These links are made for your convenience only, but it is at your own risk when you visit a third party website.

Terms and Conditions for sale

The below terms and conditions apply to all deliveries from Crosswinds Canada,  Unit 1, Andrienne Business Cetre, Adrienne Avenue, Southall UB12FJ business registration number in United Kingdom: CH-5340990 ("Crosswinds Canada") to customers purchasing goods via or another designated website of Crosswinds Canada online shop.

Conclusion of contracts

 Crosswinds Canada reserves the right to claim that prices have been misprinted on the Crosswinds Canada online shop. A final and binding agreement between you and Crosswinds Canada  has been concluded when your order has been accepted by Crosswinds Canada  . Crosswinds Canada  will send an order confirmation to you by email when the order has been accepted and the shipping is underway. The order receipt received immediately after submitting the order does not constitute an order confirmation. You are only allowed to purchase products at Crosswinds Canada  online shop if you are a consumer, i.e. not a business customer.

 Prices and payment

All prices are stated inclusive of VAT and other charges. The applicable price is the one stated on Crosswinds Canada online shop in respect of the relevant product on the date of placing the order.

Crosswinds Canada reserves the right to amend prices, fees and/or other costs stated on Crosswinds Canada online shop at any time e.g. due to changes in VAT-rates or other public fees and charges, increase in cost level, or as a result of the usual development in retail prices based in United Kingdom.

Please note that some banks do charge an extra overseas transaction fee. This depends on the bank's policy and the fee is not issued by Bestseller. The overseas transaction fee will not be refunded by Bestseller. For more information, please contact your bank.If you pay by instalments, a reasonable period of notice of change in fees or the levying of new fees must always be rendered before such fees become binding on you.

Right of withdrawal

You have a right to withdraw from the contract entered into pursuant to legislation on distance contracts.

Cooling-off period

The cooling-off period is 30 days.

As a general rule, this period is calculated as from the date on which you received the good or the first delivery.

You have a right to receive certain information, including information on the right of withdrawal and on the good purchased. The cooling-off period does not start to run until you have received such information in writing (for example by letter or email). The period, however, expires no later than three months after the date on which you received the good.

Please return the goods to:

Crosswinds Canada

Unit 1, Adreinne Business centre

Adreinne Avenue



Notification in case of non-conformity of goods

Any errors or defects in the good received must be claimed within reasonable time after such errors or defects were or should have been ascertained. In all cases, you must provide notice of any lack of conformity of purchase no later than two years from the purchase date.


Crosswinds Canada is not liable for delays or for non-performance due to force majeure. For as long as a force majeure situation persists, Crosswinds Canada  is relieved from performance of its obligations.

Crosswinds Canada's liability for any and all claims, including damages is in any circumstances, except in case of unlawful intent or gross negligence, and in addition to the above, limited to an amount equal to the price of the good purchased by the customer relating to the dispute. The aforesaid monetary limitation applies irrespective of the basis hereof and includes claims based on acts of negligence, strict liability, breach of warranties, penalties, liquidated damages and/or punitive damages.

Crosswinds Canada  assumes product liability via-a-via consumers under applicable law without any limitations.

Last Updated: December 2018

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